What do you like most about being an Account Manager?

I enjoy helping connect customer needs with great, talented, people and having everyone involved come out as a winner - all while support our nation’s security mission. I feel truly blessed to be able to play my part in that process because what we do here matters.

Who are you looking to connect with to help customers?

I am looking to connect with hiring managers that are feeling the pains of staffing in this candidate driven market we find ourselves in today; not to replace their current staffing efforts, but to assist them by bolstering their current recruiting team with our support to hit their contract requirements.

How do you solve problems for customers?

I help alleviate hiring managers' staffing headaches by providing cleared talent for those hard to fill positions. I also support our customers with flexible, scalable, and custom staff augmentation solutions that fit their specific needs and budget, resulting in a shorter and cheaper time/cost to fill. I'm proud to provide critical contract stand up support via our surge recruiting efforts that deliver high volumes of qualified candidates in a small window.

Tell us about what you do for SOC. 

My job is to make sure our contractors have what they need to succeed. Too often are workers bogged down with matters that don’t directly relate to doing their jobs but are important to them as individuals; benefits, expense reports, time entry, and payroll can all take a tremendous toll on a contractor. By creating and refining processes for each facet of a contractor’s auxiliary procedures, they are given the peace of mind that they are taken care of.

What do you like most about being an Operations Specialist?

Doing my job well ensures that our contractors and clients worry less about administrative tasks and get more time to devote to their work.

How do you solve problems for customers?

I ensure the smoothest possible administrative transition for contractors joining the mission. I am also an all-encompassing resource for our contractors assisting them with time-entry, expense reports, travel accommodations, and more.

What do you like most about being a recruiter?

I enjoy providing the customers with qualified candidates that help improve their team and their everyday work life. Being a part of building a company and making sure we provide our customers with the right people is beyond rewarding.

Who are you looking to connect with to help customers?

Anyone who is the job market or someone who may be waiting for the right position to come along to change careers or grow their skills. I am here to help answer any questions and learn about what each candidate is looking for.

How do you solve problems for customers?

Staffing for federal services, we staff for a variety of positions from very entry level to high cleared candidates. We look for the right person and the right fit for each job. I devote time to finding the right qualified candidate and negotiate with the candidates. 

Tell us about what you do for SOC. 

Federal Services is a staffing organization dedicated to providing contract, contract-to-hire, SOW and direct hire personnel to our government contractor clients. Our focus is cleared staffing, meaning that we source individuals who already have the required Department of Defense, to Department of Energy, Intel, and civilian clearances. As an Account Manager, I manage the relationship and operations between my clients and Federal Services recruiting and operational support team members that work together to fill the positions with best talent. My job is to make sure that everything goes smoothly, the client’s happy, and to expand our business.

What do you like most about being an Account Manager?

I like the excitement of opening the doors to a new client, delivering for the client, developing a partnership geared towards future growth for the client and SOC, and providing the Federal Services recruiters with awesome clients and jobs to recruit on.

What is the culture like in the area that you support?

Account Managers are driven, organized, focused, and very competitive. We all want to be as successful as possible, but we also want our team members to succeed. We all must do very well individually or we all will struggle as a team to get Federal Services to our desired goals. We have lots of fun and camaraderie on our team.

What do you like most about being a recruiter?

I love that with every new job we get to fill comes a new and different challenge. You are never doing the same thing from one day to the next.

What are you looking for in a candidate?  

We are mainly focused on candidates with clearances.  I am looking for people who are interested in a job change, whether it be now or in the future.

What is the culture like in the area that you recruit in?

It is very fast paced and competitive, because the candidate pool is much smaller with the clearance requirements.

Describe your industry and type of staffing. 

In the Special Programs industry, our type of staffing mainly consist of independent contractors wanting to work sensitive classified operations for certain clients in a particular industry.

What do you enjoy most about placing candidates in their roles/careers?

The ability to be able to put veterans that have left active duty combat roles into like-minded positions that utilize their background so that they can continue to grow and expand with their skill set of choice.

What is one thing you tell candidates about our company and culture?

If you are used to a band of brotherhood and family oriented work environment then this is the organization for you to be a part of.

What do you like most about being a recruiter?

I like being able to talk to different people and fit them with the perfect role that they will excel in.

What do you look for in a candidate? 

 A candidate that not only meets the requirements of the role but are passionate about they talk about.

How do you solve problems for customers?

I try my best to be the bridge between the candidate and the customer. I also like to make sure that I ask as many questions about the role they are trying to fill so that I can get them the best talent possible. 

What is the culture like in the area that you recruit in? 

There is a lot of talent in a job seekers market so my goal is to entice a candidate about the culture and company they will be working for to try and get them on board.

What do you like most about being a recruiter?

One of my greatest satisfactions is having the responsibility of bringing people together, one job at a time! I work to understand the need and like to bring in the perfect candidate the first time!

Who are you looking to connect with to help customers?

I am looking to connect veterans, military spouses, and professionals in information technology (IT), software development, cyber security, systems engineering, satellite, RF, and space fields that possess active DOD or Intel agency security clearances.

How do you solve problems for customers?

We are all about the candidate and customer experience. We work collaboratively to ensure our processes are strategic and in line with our core values. We re-evaluate procedures to make certain we are on target to meet expectations. Facing the reality that many qualified candidates are tough to find or even available, we approach every customer with one goal in mind, complete the mission! We’ll search high and low for the right candidate!

What do you like most about being a recruiter?

I love helping people. I am a person of faith and the work I do as a recruiter is an extension of ministry for me. There is no better feeling than the satisfaction of knowing I helped someone change their life for the better.

What do you look for in a candidate? 

I look for candidates who are interested in my roles for the opportunity to grow with a company and those who are most qualified. Sometimes when a candidate lacks the experience of others, their enthusiasm can still make them a viable candidate.

How do you solve problems for customers?

When my customers have “hard to fill” positions, I utilize all the recruiting tools at my disposal and also reach out to my strong business network. I also help temper the expectations of the clients, particularly when they don’t understand what the market is presenting in terms of candidates, wages, benefits, etc.

What is the culture like in the area that you recruit in? 

Most of the candidates I deal with are former military. They have great professionalism and that makes our partnership much easier. Communication is not as challenging and they tend to be more compliant with my requests for information.